Candles4Less

How do you design a premium user experience for a brand that sells products by the pallet, not the piece? For CANDLES 4 LESS, a major B2B and B2C supplier, the challenge wasn't about artisanal storytelling; it was about pure operational efficiency. This is the story of how we engineered a digital platform built to handle complexity at scale.

Category:

Web Design

Web Design

Client:

Candles4Less

Candles4Less

Project Duration:

2 weeks

2 weeks

C4L 02
C4L 02
C4L 02

My Approach

With CANDLES 4 LESS, my approach was to architect a high-efficiency commerce engine. The goal was to create a frictionless purchasing path for two distinct audiences: individual retail customers and high-volume B2B clients. The entire system was designed for clarity, speed, and reliability to solidify their position as the go-to supplier in their market.

Vision and Innovation

The vision was to build a dual-purpose platform that felt simple on the front-end while handling immense complexity on the back-end. Leveraging Shopify Plus's robust B2B functionalities, we crafted a system that could seamlessly manage tiered wholesale pricing, complex shipping logistics, and a massive product catalog without compromising performance.

Identifying Unique Challenges

The primary challenge was serving two different customer types with conflicting needs on a single platform. B2B clients required features like case-pack ordering, tax-exempt purchasing, and quick re-ordering, while retail customers needed a simple, traditional e-commerce experience. The platform had to be a powerful tool for one and an easy store for the other.

C4L 03
C4L 03
C4L 03
C4L 04
C4L 04

Resolving Complex Problems

The CANDLES 4 LESS platform resolves these issues by creating two distinct user journeys. We engineered a secure, password-protected B2B & Wholesale Portal with tiered pricing and a "Quick Order" form for professional clients. The public-facing site was streamlined for individual retail sales, ensuring a clean and simple experience for all.

User-Centric Design

At the heart of the platform is a commitment to efficiency. For the B2B user, the design prioritizes function over form, with powerful filtering and clear inventory data. For the retail user, the design is clean, trustworthy, and focused on value. The entire system is built to make purchasing, whether one candle or one thousand, an effortless process.

Meeting User Needs

Whether the goal is to stock an entire event or buy a single candle, the platform meets both user and agency needs. For the B2B client, it delivers a reliable, indispensable supply chain tool. For the retail customer, it provides a simple and trustworthy shopping experience. For the brand, it offers a single, powerful system to manage their entire diverse business.

Detailed Pages and Features

  • Home: A clean landing page with clear navigation paths for both "Retail Shoppers" and "Wholesale Partners."

  • B2B Wholesale Portal: A secure, password-protected section featuring tiered pricing, case-pack ordering, and tax-exempt status management.

  • "Quick Order" Form: A streamlined interface for B2B clients to rapidly re-order products by SKU or name without navigating the full site.

  • Advanced Product Filtering: A powerful system allowing all users to filter a massive catalog by burn time, size, color, and scent with instant results.

  • Tiered Pricing Engine: A custom-configured system that automatically applies the correct wholesale discounts based on customer tags and order volume.

  • Contact & Bulk Inquiry: A dedicated page for custom quotes and large-scale order inquiries.

Accessibility and Optimization

The CANDLES 4 LESS platform is engineered for database efficiency, ensuring that the large and complex product catalog loads quickly. The checkout process is optimized for both single retail orders and complex, multi-line B2B purchases. SEO is structured to target both consumer keywords and high-value B2B search terms like "wholesale candle supplier."

Conclusion

The CANDLES 4 LESS project is a powerful case study in B2B e-commerce architecture. By building a sophisticated, dual-purpose system on a flexible platform, we transformed a complex logistical challenge into a seamless digital experience, solidifying the brand's position as an indispensable leader in its market.

C4L 03
C4L 04
C4L 04

Create a free website with Framer, the website builder loved by startups, designers and agencies.